Posted on

Returns and Exchange

We’ll do our best to make sure all goods sent are in good conditions.
REFUNDS AND RETURNS:
All goods sold are final and are NON-REFUNDABLE and NON-RETURNABLE unless defective. But if you really need to return some items to us, items must be returned within 7 days of receipt and we will gladly offer you an exchange or credit note based on the appropriate situations.
Customers will be responsible to bare the shipping cost for the exchange items.
Delivery or shipping fees are not refundable
For replacement items of lower value, the excess of return will be hold as credit and used for future purchases.
For EXCHANGING ITEMS (Based on acceptable situations), please e-mail us at info@niceclothdiaper.com  and notify us within 7 days of receiving the product.
Items returned must be unwashed & unused in its original packaging, UNOPENED and in RESALABLE condition.
~ Once returned item has been received and verified suitable for exchange, new selected items will be posted out via local mail or courier delivery. We regret that courier charges will be borne by the customer.
Please pack your returned items properly to ensure that items do not get damaged in transit.

Privacy Statement:
We respect your privacy. We will not share, trade, or sell any personal information at any time for any reason.