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Store Policy >

Store Policy

5% of all sales proceeds will go to charity bodies.

WE SHIPPED WITHIN 1 WORKING DAY UPON PAYMENT RECEIVED!

How to Order?

How to Pay?

Shipping

Returns and Exchange

Privacy Statement

How to Order?

You can place your order through 所有的购买可通过:

  • our online shopping cart 购物车订购: - upon placing your order, an invoice will be sent to you.

  • email  电邮: info@niceclothdiaper.com

  • phone call 手机: +6 016 4229595

How to Pay?
  1. For local customers:马来西亚顾客可通过

  1. For local / international customers, you may pay with your credit card through secure gateway Paypal. For paypal transaction, we will absorb the transaction fee so that you will have to pay only what you purchase. :)

Shipping
  • Shipping will be completed within 24 hours upon the confirmation of the payment receipt for normal working days
  • Once your payment have been made, we will ship your order within 1 working day.
  • There will be no shipment on Saturday and Sunday.
  • Local Shipping Fee:

     

    West Malaysia

    East Malaysia

    Purchase more than RM 300

    Free shipping

    Free Shipping

    Purchase of RM 100 - RM 299

    Free shipping

    Flat RM 7

    Purchase less than RM 100

    RM 7

    RM 12

    ** for rural spots such as Langkawi and some other remote areas, Registered Post may be used....depending on the weight of the item.

    ** Due to the sudden surge of postage fee, for sending heavy items to East Malaysia, we may opt for cheaper posting method such as Air Parcel which will take about 1 week to reach you.

     

    International Shipping Fee - Please email us to confirm the exact shipping rate for your location.

Returns and Exchange
  • We’ll do our best to make sure all goods sent are in good conditions.

  • REFUNDS AND RETURNS:

    • All goods sold are final and are NON-REFUNDABLE and NON-RETURNABLE unless defective. But if you really need to return some items to us, items must be returned within 7 days of receipt and we will gladly offer you an exchange or credit note based on the appropriate situations.

  • Customers will be responsible to bare the shipping cost for the exchange items.
  • Delivery or shipping fees are not refundable
  • For replacement items of lower value, the excess of return will be hold as credit and used for future purchases.
  • For EXCHANGING ITEMS (Based on acceptable situations), please e-mail us at info@niceclothdiaper.com and notify us within 7 days of receiving the product. 

    • Items returned must be unwashed & unused in its original packaging, UNOPENED and in RESALABLE condition.

    • ~ Once returned item has been received and verified suitable for exchange, new selected items will be posted out via local mail or courier delivery. We regret that courier charges will be borne by the customer.

  • Please pack your returned items properly to ensure that items do not get damaged in transit.

Privacy Statement:

  • We respects your privacy. We will not share, trade, or sell any personal information at any time for any reason.

 

 


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